The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The battery pack is not communicating its status to the mainboard. The battery can still be checked using the physical button on the battery itself. Please see section titled Using MARC battery packs.
Weight sensor missing or malfunctioning.
The CPA (Continual Positioning Awareness) device is malfunctioning.
The CPA (Continual Positioning Awareness) device was unable to localize MARC. Please Calibrate MARC.
Front left distance sensor malfunctioning.
Front right distance sensor malfunctioning.
Rear left distance sensor malfunctioning.
Rear right distance sensor malfunctioning.
Access point missing or malfunctioning. MARC will perform normal operations, but the software update procedure will not function.
The cart will operate normally but will not communicate status via the audio cues.
Weight sensor missing or malfunctioning.
Front right distance sensor malfunctioning.
Rear left distance sensor malfunctioning.
Rear right distance sensor malfunctioning.
Front left downward distance sensor malfunctioning.
Front right downward distance sensor malfunctioning.
Rear left downward distance sensor malfunctioning.
Rear right downward distance sensor malfunctioning.
Front left side distance sensor malfunctioning.
Front right side distance sensor malfunctioning.
Rear left side distance sensor malfunctioning.
Rear right side distance sensor malfunctioning.
Front left side downward distance sensor malfunctioning.
Front right side downward distance sensor malfunctioning.
Rear left side downward distance sensor malfunctioning.
Rear right side downward distance sensor malfunctioning.
The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The cart will operate normally but will not communicate direction or other status via the LED indicator lights.
The left or right drive motor is not responding and is not operational.
The left drive motor is not responding and is not operational.
The right drive motor is not responding and is not operational.
The left wheel encoder is not responding or is not operational.
The right wheel encoder is not responding or is not operational.
The inertial measurement unit is used to prevent MARC from tipping and is required for safe operation but is not responding.
The cart experienced a tilt of greater than 10 degrees.
To prevent the cart from moving autonomously while the charging cord is attached, movement is disabled until the charger is removed.
The cart experienced a tilt of greater than 10 degrees and must be reset.
User would be unable to see this error but would.
The front left post is not responding or is not operational.
The front right post is not responding or is not operational.
The rear left post is not responding or is not operational.
The rear right post is not responding or is not operational.
Front or rear high-definition depth camera is not responding.
Front high-definition depth camera is not responding.
Rear high-definition depth camera is not responding.
The main communication board of MARC is not responding.
The laser measurement system has an error and is a critical part of MARC’s ability to ‘see’ the world and to the map-creation process.
The software has an issue. Please reach out to support for more information and troubleshooting assistance.
USB cabling to the posts is not operational.
The front laser measurement system has an error and is a critical part of MARC’s ability to ‘see’ the world and to the map-creation process.
The rear laser measurement system has an error and is a critical part of MARC’s ability to ‘see’ the world and to the map-creation process.
The firmware in the main communication board of MARC is not correct. Please perform a software update.
To prevent the cart from moving autonomously while the charging cord is attached, movement is disabled until the charger is removed.